Refund Policy

We want you to love your gear. If something’s not right, we’re here to make it right.

🛠️ Defective or Damaged Items

• Contact us within 14 days of receiving your order.
• We may request photos of the issue for verification.
• You’ll receive either a replacement or a refund, depending on the situation.

⛔ Non-Returnable Items

• Used items or items with normal wear and tear
• Products damaged due to improper installation or misuse
• Cosmetic imperfections that don’t affect functionality

✉️ Start a Return

If you believe there's a legitimate issue with your product, reach out to us — we’re campers too, and we get it.

Email us at support@nomadgearworks.com and include:

• Your order number
• A description of the issue
• Photos if applicable

We appreciate your support and aim to provide gear that’s as reliable as you are.